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CASE WORKER
SUMMARY:
Under general supervision, counsels and aids at-risk individuals and/or families requiring one or more forms of psycyhosocial services; interviews clients experiencing problems with personal and family
adjustments, finances, employment, food, housing, physical and mental impairments, and/or similar areas; secures and evaluates applicable related information; refers clients to community resources and
other organizations.
DUTIES AND RESPONSIBILITIES:
- In either a clinical or a field setting, interviews clients with problems such as personal and family adjustments, finances, employment, food, clothing, housing, and physical and mental impairments
to determine nature and degree of need.
- Secures information such as medical, psychological, and social factors contributing to client's situation; evaluates these together with client's strengths.
- Counsels clients individually, in families, or in other small groups regarding plans for meeting needs, and aids clients to mobilize inner capacities and environmental resources to improve social
functioning.
- Helps clients to modify attitudes and patterns of behavior by increasing understanding of the nature and source of personal problems, and by identifying and building on personal strengths.
- Refers clients to community resources and other organizations as indicated; may determine or participate in determining client's eligibility for financial assistance.
- Compiles records and prepares reports; develops and/or reviews service plan and performs follow-up to determine quantity and quality of service provided client and status of client's case.
- Accesses and records client and community resource information, manually or using personal computer, to input and retrieve information.
- May work in collaboration with other professional disciplines.
- Performs miscellaneous job-related duties as assigned.
MINIMUM JOB REQUIREMENTS:
High school diploma or GED; at least 3 years of experience that is directly related to the duties and responsibilities specified.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
- Ability to coordinate quality assurance programs in area of specialty.
- Ability to counsel patients and/or families in life management and coping skills.
- Ability to gather data, compile information, and prepare reports.
- Interviewing and psychological/developmental evaluation skills.
- Knowledge of community support services and funding agencies.
- Knowledge of psychosocial interviewing and counseling techniques.
- Records maintenance skills.
- Skill in the use of personal computers and related software applications.
CONDITIONS OF EMPLOYMENT:
- Successful candidate must submit to post offer, pre-employment physical examination/medical history check.
WORKING CONDITIONS AND PHYSICAL EFFORT:
- Work is normally performed in a typical interior/office work environment.
- No or very limited physical effort required.
- No or very limited exposure to physical risk.
This job description can also be found in Word form here.
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